Nama: Laily Rona Afiifa
NPM : 26217912
Kela. : 3EB09
1. Antecedents of pronouns
Pronoun is a word used to replace nouns, noun phrases, noun clauses, other pronouns, as well as other constructs that act as nouns. In sentences, this word can be pronounced on nouns that have won before. So antecedents are words, phrases, or clauses that are referred to or replaced by pronouns. Before Position. Pronouns.
Example:
Without pronoun: Anna is reading Anna’s pledoi to the judges in the main courtroom. kita tidak menulis seperti ini
With pronoun: Anna is reading her pledoi to the judges in the main courtroom.
2. Dangling constructions
A dangling construction is a group of words that the writer intends to be a modifier for a noun or phrase but the noun or phrase is not actually in the sentence. Instead, the modifier erroneously describes a noun or phrase that is in the sentence -- sometimes with humorous results. Here are some examples.
· After eating, the waiter gave us the bill. (The sentence grammar says the waiter did the eating but that's not what the writer really means.)
· While running, my shoe lost its heel. (I couldn’t slow that shoe down!)
· After reading the book, the movie is going to be great.
Similar to dangling modifiers are misplaced modifiers.
· I saw penguins on a trip to the zoo. (I hope the penguins enjoyed their visit!)
· Jake shot an elephant in his pajamas. (Jake never did explain how the elephant got into his PJ’s).
· Mike caught the fly ball running backwards.
Link :
1. audio
https://drive.google.com/file/d/1NjLXVRQeMlFzMFfLBNGJVxSJtT96xTUf/view?usp=drivesdk
2. Dialogue
https://drive.google.com/file/d/1RGuIiqBT2dF-Vy8SrdX_Ify1xuz23Scl/view?usp=drivesdk
Jumat, 22 Mei 2020
Senin, 06 April 2020
dialogue with a client on a product problem(s) [complaint] and Dialogue with a co-worker on the solution for the said complaint
Nama :
Laily Rona Afiifa
NPM.
: 26217912
Kelas. :
3eb09
Dialogue with a client on a product problems
(complaining)
CS : Hello,
this is Donghae speaking, who was I talking to earlier?
Millie. : my name is millie
CS. : Ok ms. Millie how may I
help you?
Millie : I just
watched the latest iPhone mobile advertisement at home shopping. I want to buy
whether the goods are still available.
CS. : ok ms. millie the
iphone Is still available. Do you want to order?
Millie : yes i want to order it.
CS : what type and color
do you want Miss ?
Millie. : i want iphone 11 pro max with
black collor
CS. : ok what is your
address Miss?
Millie. : I live in seoul St.Myeondong no.16
blok B
CS : Ok mis Payment
can be made via Alfamart or via credit card. What method of payment do you want
to make Miss?
Millie. : i will pay via credit
card
CS : ok Miss you
can transfer via the account number that is already available and after that
please confirm the payment by sending proof of transfer. the item will arrive
within 3 days.
Millie. : ok thank you i will
wait
After 3 days
CS. : hello good
morning. this is donghae speaking,who was I talking to earlier?
Millie : It’s Millie.
CS. :Ok
ms.millie how may I help you?
Millie. : I want to complain
about the handphone that I bought in your shop yesterday.
CS : is
there a problem with the phone MIss?
Millie : there is a
slight defect in the display phone and the color does not match what I ordered.
I ordered Is black Not white
CS : Okay
Ms. Millie, I'll check first, and it might take 2 minutes, you don't have to
turn off the phone
Millie. : ok, i will wait
CS :
I’m sorry Miss. What do you think about filing a complaining ticket,
since the IT Team is not currently present?
Millie. : ok i will file a
complaint letter. then how do I want to compensate by replacing with a new
one as soon as possible
CS :
yes miss, I will try you will get a new phone soon. once again I apologize for
the inconvenience.
Millie. : no problem Ok i
will wait for the development of my phone
CS. : ok
thank you miss i will contact you later. Good morning miss
Millie. : good morning
Dialogue with co-worker on the solution for the said
complain
DH : Good afternoon sir, sorry to
disturb your time
KY. : Yes, good
afternoon what's the problem?
DH. : So
hear, sir, there is a woman on behalf of Mrs. millie who complains about goods.
KY : Oh,
yes? What's the problem with the phone?
DH : she said
mobile phones that have disabilities and the color does not match what She
ordered. She ordered Is black Color. So What is the solution to deal with these
customers?
KH : ok,
then ask the customer the warranty letter and we will replace it with a new one
that's all there is no other problem?
DH. : yes that's all sir, i'll
call back that customers
KY. : next time you must be more
careful when placing an order. ok i have to go back work Now.
DH : Yes sir
i will be more careful nex time. thank You for the advice sir
KY : Your
welcome
Use :
· Commonly misused words
1.
Than – Then
In conversations containing sentences containing the uncertain word
Than is:
Customer: but
I would the phone to be replaced with a new one as soon as possible
The sentence above uses the word
"then" between the words "then" and "from" have
the same pronunciation or pronunciation but the meaning is different from the
word "then" which means now or through the word "from"
means the connecting word between 2 sentences. morning:
Customer: . then how do I want to compensate by
replacing with a new one as soon as possible
2.
Hear – Here
In the conversation there are sentences containing elements of the
word "Here", namely:
Employee: so here was a customer who complained
to me about the phone She just bought in this store
The sentence above should use the
word "Hear" even though the words "Hear" and
"Here" have the same pronunciation or pronunciation but the meaning
is different the word "Hear" means to talk about something while the
word "Here" means to talk about or indicate a place. :
Employee: So hear, sir, there is a woman on behalf of Mrs. millie
who complains about goods.
· Confusingly Related Words
1.
Might - May
In the conversation there are sentences containing elements of the
word Might, namely:
Employee: Ok
ms. Millie how may I help you?
The sentence
above should use the word "may" although between the words
"May" and "Might" have the same meaning, but the meaning is
different the word "May" is likely to occur large while the word
"Might" is likely to occur small. "Maya": Sentences that
should:
Employee: Ok
ms. Millie how may I help you?
2.
You’re – Your
In the conversation there are
sentences that contain elements of the word "Your" namely:
KY :
your welcome.
The sentence above should use the word "You're" even
though the words "You're" and "Your" have the same meaning
that is you but, the meaning is different the word "Your" means to
show ownership while the word "You're" means the contraction of the
word You should be sentences:
KY :
your welcome.
· Preposition
1.
She
2.
Her
Kamis, 19 Maret 2020
BIOGREAFI OF LARRY PAGE
Larry
Page is one of the founders of the internet search engine Google and is
currently the president of the product at Google Inc. 1Page was
born in Lansing, Michigan, March 26, 1973 with the full name Lawrence Edward
Page. His father is Carl Vincent Page, is a professor of computer science
at the University of Michigan and his mother is Gloria Page, who is a computer
programming teacher at the University of Michigan. The Google company, which is
currently developing into a global internet giant, is the result of the hard
work of Larry Page and Sergey Brin. Page is a graduate of East Lansing High
School. 2Page obtained a Bachelor of Science degree in computer
engineering from the University of Michigan with honors and a Masters degree
from Stanford University.
3When
he was a student in the Ph.D. Stanford University's computer science, Page met
Sergey Brin. Together they run the Google search
engine, 4which began operations in 1998. Google is based
on patented PageRank technology, which bases on the structure of links
between websites to rank a particular site. 5When he was at
university, he made inkjet printers from Lego blocks.
6Page
ran Google as president along with Brin until 2001,
when they recruited Eric Schmidt to become chairman and CEO of Google. Page now
runs Google as a Trinity together with Brin and Schmidt.
7According
to Forbes, Larry Page has an estimated net worth of US $ 12.8 billion, making
him the 27th richest person in the world (one place behind another Google
founder, Sergey Brin). 8In September 2005 he
and another Google founder, Sergey Brin, bought a very large passenger plane, a
Boeing 767, for their personal use.
A. Show
the tenses that are used in your articel
1. simple
past tense
2. simple
past tense
3. simple
past tense
4. simple
past tense
5. simple
past tense
6. simple
past tense
7. simple
past tense
8. simple
past tense
B.
Write 2 sentences in gerund/to+invinitife
1. The
Google company, which is currently developing into a global internet giant
2. to
currently develops into a global internet giant is google company
C.
use 2 personal pronouns or possessive
pronouns or reflexive pronouns in the article
1. he
2. him
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